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Do you reduce shipping charges if I buy more than one item?
Are the items you sell new or used?
How long before you ship?
What forms of payment do you accept?
What is your shipping policy?
Are your products in stock?
Can I order more than one per item?
Are you experienced in on-line selling?
What is your refund policy?
Do you reduce shipping charges if I buy more than one item?
Yes we do. Email us before placing your order and we will quote you new shipping charges. Please indicate which items you would like the quote for. All items must be paid in one transaction for reduced shipping to apply.
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Are the items you sell new or used?
Our items are new and handmade by us. If we list anything that is used, it will be noted in the description of the item. It will be stated in the listing whether it is "new" or "used".
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How long before you ship?
We normally ship 1-3 business days after receiving your cleared payment. If for some reason there is a delay we will notify you by e-mail or phone if necessary.
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What forms of payment do you accept?
We accept all major credit cards and debit cards securely through PayPal or Google checkout.
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What is your shipping policy?
We ship to US Mainland, Alaska, and Hawaii via The United States Postal Service. I'm sorry at this time we cannot ship international.
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Are your products in stock?
Yes, all of our items are in stock and ready to be shipped. We never offer anything that is not in our inventory.
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Can I order more than one per item?
It depends on the item. On most items, we only create one to sell. If you would like to order more than the shopping cart allows, email us and we'll let you know if we can supply you with the number you need.
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Are you experienced in on-line selling?
Yes, we are experienced selling online. Our company, LCD Web Services, has several online sites including The Bead Store Rome ( http://www.thebeadstorerome.com ), Horseshoe Nail Cross ( http://www.horseshoenailcross.com ), Star Bright ( http://www.starbright.ecrater.com ), The Bead Store ( http://www.thebeadstore.ecrater.com ) plus more. We have been an eBay seller since February 1999. You can view us there under the ID cditty. You can copy and paste the following link into your browser to check out our feedback. http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=cditty
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What is your refund policy?
All purchases are final and there are no returns unless we make a mistake in representing the product. We describe our items to the best of our ability and include in the item description any defects that we find so you can make an informed buying decision. Please ask before you buy. We will be happy to answer any questions about our items. Click on the "ask seller a question" link that is located in the upper right of each page.
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